1.1 User Information: When you access and use the EL Chat API, we may collect personal information from you, such as your name, email address, and contact information. We may also collect information about your usage of the API, including log data, API requests, and other interactions.
1.2 Customer Data: The EL Chat API may process and store customer data on behalf of real estate websites. This may include property listings, search queries, user interactions, and other data necessary to provide the API services. We treat customer data as confidential and only process it in accordance with the instructions provided by the real estate websites.
2.1 Provision of Services: We use the information collected to provide, maintain, and improve the EL Chat API services. This includes processing and responding to customer inquiries, technical support, and troubleshooting.
2.2 Personalization: We may use your information to personalize your experience with the EL Chat API, such as providing relevant content, recommendations, or advertisements based on your usage patterns.
2.3 Analytics: We may use aggregated and anonymized data for analytical purposes, including but not limited to monitoring and analyzing usage patterns, trends, and preferences to improve our services.
2.4 Compliance and Legal Obligations: We may use your information to comply with applicable laws, regulations, or legal processes and to protect our rights, privacy, safety, or property, as well as that of our users and the public.
We retain personal information and customer data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
4.1 Service Providers: We may share your information with trusted third-party service providers who assist us in operating, maintaining, and improving the EL Chat API. These service providers are obligated to handle your information securely and confidentially, and they are prohibited from using your information for any other purpose.
4.2 Legal Requirements: We may disclose your information if required to do so by law or if we believe in good faith that such action is necessary to comply with applicable laws, regulations, legal processes, or enforceable government requests.
4.3 Business Transfers: In the event of a merger, acquisition, or any form of sale of some or all of our assets, your information may be transferred as part of the transaction. We will notify you through prominent notice on our website and obtain your consent if required by applicable laws.
We implement appropriate technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee the absolute security of your information.
You may have certain rights regarding the personal information we hold about you, including the right to access, correct, or delete your information. To exercise these rights or to raise any concerns or inquiries regarding your personal information, please contact us using the information provided in Section 8.
The EL Chat API may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices or content of those third-party websites or services. We encourage you to review the privacy policies of those third
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